All UNSTRAP products and purchases carry a full satisfaction guarantee, with a warranty for the first 12 months of purchase. 

If for any reason you are unsatisfied within the first year of purchase, you can also email us at Info@Unstrap.com

This warranty does not cover damage resulting from misuse, accidents, or intentional damage to the product.

Silicone, Rubber & Leather Straps

We offer a limited one-year warranty on all leather and silicone straps. Please note that fading, creasing, and wear are normal on leather and silicone / rubber straps, and our warranty does not cover any of the aforementioned. This limited warranty is subject to the sole discretion of UNSTRAP after return and inspection of the subject merchandise.

We will respond within 2 business days. Customer satisfaction is our top priority and we aim to make every UNSTRAP customer a customer for life.

 

You may exchange your strap or return it for a full refund within 30 days of purchase, as long as the product is unworn and in perfect condition. Please note that the buyer is responsible for paying all associated shipping costs. 

If returning or exchanging, please include:

1) Your name and order number
2) Refund or Exchange
3) Name of the items you are dissatisfied with
4) If exchanging, specify the product you wish to receive

**UNSTRAP is not responsible for merchandise sent without prior correspondence with a UNSTRAP customer service team member.

You may exchange your strap or return it for a full refund within 30 days of purchase, as long as the product is unworn and in perfect condition. Please note that the buyer is responsible for paying all associated shipping costs.